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FAQs

I am having trouble logging in, what should I do?

Click here for a step by step article on how to login or reset your password in Marketscape.

I need help with a product question specific to my account, who can I reach out to?

You can find helpful articles within your Trella solution's Help Center. If you can't find what you are looking for, visit the Submit a Support Ticket link to contact our support team.

I am an account administrator looking for help managing user accounts. Where can I find information?

You can visit the "Common Features" Help Center and navigate to "For Account Administrators", or click on the "Admin Tools" link at the top of the page.